Diggin’ Digsby

Posted on October 9, 2008 by Kristen Vitartas

Linked-In, Facebook, Twitter, MySpace, Yammer, Yelp, even this blog…these are only the beginning of social networking sites and I don’t see any end in sight. In fact, social networking is so hot right now that the limits one can take with social networking seems well, limitless. If you’re like me and have multiple social networking [...]

Filed under: Technology | Tagged: , , , , , | 4 Comments »

Convenient for who?

Posted on October 9, 2008 by Chris Jenkins

All too often I run into situations where technology is used to replace customer service rather than enhance it. In our hustle and bustle world, it’s very easy to justify a technology solution as good for business merely because it reduces overhead. We neglect to evaluate the real impact to our customers, then rationalize that [...]

Filed under: Technology | Tagged: | Leave a Comment »